Frequently Asked Questions
Everything you need to know about shopping with Postmark Online.
What are your standard shipping times?
We typically process orders within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location within the country.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery progress.
What is your return policy?
We offer a 30-day return policy for most items. Products must be in their original packaging and unused condition to qualify for a full refund.
Which payment methods do you accept?
Postmark Online accepts all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay.
Do you offer international shipping?
Currently, we focus on domestic fulfillment to ensure the fastest delivery times, but we are looking to expand to international markets in the near future.
Is my personal information secure?
Yes, we use industry-standard SSL encryption to protect your data. We never store your full credit card details and prioritize your privacy at every step of the checkout process.