Returns & Exchanges

Postmark Online is committed to your satisfaction, offering a 30-day return window for items in their original, unused condition. We strive to make the exchange and refund process as seamless as possible for our valued customers.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack your items in their original packaging, ensuring all tags and labels are intact to prevent damage during transit.

• 3.
  Ship the Item

  Affix the prepaid shipping label provided via email and drop off your package at any authorized carrier location.

• 4.
  Receive Refund or Exchange

  Once our warehouse inspects and approves your return, your refund will be processed to the original payment method or your replacement sent within 5-7 business days.